#Engage4Health Twitter Chat: Exploring Engagement at Scale

By Michael Gaspar, Program Manager, Social Media, HIMSS Media

Now more than ever, healthcare organizations are making patient engagement and experience a top priority. Engaging patients in their care – that is respectful and responsive to individual needs – is key in moving toward patient-centered care. Patient satisfaction and health organization bottom lines converge as quality care improvement controls costs and provides an important differentiator in an increasingly competitive healthcare market.

As MDs, we are inherently driven by healthCARE; but external influences (many health technologies) diverted our attention. I find it both ironic & promising that the solution can be directly derived from the ‘problem.’ Human-centered health IT can get us back to empathy.

Dr. Geeta Nayyar

Technology is a valuable tool that helps close the gap between our clinicians’ desire to do right by the patient and the ability to do it seamlessly and cost-effectively – collectively redefining the healthcare experience.

With risk shared among stakeholders, engagement will have to be more coordinated across all touchpoints within the healthcare system.

Brian Eastwood

Bring your expertise and ideas to help the industry move forward in scaling engagement programs to improve care delivery, streamline health management, and democratize the culture of healthcare to this upcoming HIMSS18 primer Twitter chat.

Twitter Chat Details

Hashtag: #Engage4Health
Host: @HIMSS
Date & Time: February 15, 2018 | 12:00 – 1:00pm CST
HIMSS Social Media Ambassador Expert Guests:

  • @gnayyar | Dr. Geeta Nayyar, Chief Healthcare & Innovation Officer for Femwell Group Health and TopLine MD.
  • @Brian_Eastwood | Brian Eastwood, Analyst, Engagement, Chilmark Research
  • @EMRAnswers | Linda Stotsky, LSC Healthcare Consulting

#Engage4Health Twitter Chat Topics:

  1. Education & empathy are two key components to an engaged patient/physician relationship. We know health IT enables education but can design thinking in technology elicit empathy?
  2. How will patient engagement change under value-based care models as payer and provider business lines start to converge?
  3. How can healthcare bring patient engagement technology to underserved populations? Which organizations should lead these efforts?
  4. From mental health to natural disaster relief, we've seen so many powerful use cases for telehealth – what will it take for it to finally reach mass adoption?

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