Process Improvement, Workflow & Change Management

This session will focus on the change management aspects of hospital mergers and specifically the information technology departments since this department is usually a priority area in terms of achieving operational cost savings and organizational efficiencies.
In this session, learn how the the chief experience officer at University of Chicago Medicine and her team are designing effective approaches to improve the human experience.
Join this session to hear the secret sauce of an operational readiness program and how to develop a holistic program that addresses revenue cycle and clinical readiness together.

General Education

Find more Process Improvement, Workflow & Change Management education sessions and build your agenda.

SueMurphyChief Experience OfficerUniversity of Chicago Medicine
JaneGriffithsChief Nursing Informatics OfficerDubai Health Authority
HeatherMcComasDirectorAmerican Medical Association
JillianWallerHealth Systems EngineerMayo Clinic
ChadBrisendineVice President and CIOSt. Luke’s University Health Network
AprilGiardSystem Vice President, Chief Nursing Information OfficerEastern Maine Healthcare Systems