Tom Gerace

Assistant Vice President for Enterprise Services
Tulane University
TULANE UNIVERSITY, New Orleans, LA Assistant Vice President for Enterprise Services, May 2014 - Present Technology Services Member of senior leadership team with experience directing high-performing teams in support of the academic, administrative, and research missions of the University. Areas of responsibility include the Network Operations Center, technical support help desk, on-site support, and classroom and videoconferencing technologies. Director of Technology and Library, January 1997 – May 2014 A. B. Freeman School of Business Chief technology officer for the Freeman School of Business setting strategic direction for research, academic, and administrative computing and networking. Areas of responsibility include enterprise web, computing, and classroom technologies, library and research resources, video and broadcast services, and stakeholder engagement. Assistant Director of Academic Computing, September 1987 – January 1997 Tulane Computing Services Promoted to Assistant Director less than 3 years after arriving at Tulane. Supervised the activities of User Services, the user support group of Tulane Computing Services, organizing the support structure across the areas of shared systems, desktop computing, computer store management, and computer account maintenance. Adjunct Faculty and Curriculum Coordinator, September 1995 – December 2008 LOUISIANA STATE UNIVERSITY, Baton Rouge, LA Computer Analyst, December 1980 – August 1987 System Network Computer Center Analysis, design, and programming for payroll, insurance, and personnel systems and optical mark reader systems. User support for faculty and research data analysis. Staff hiring and training for the Microcomputer Information Center. Coordinated discounts and purchase programs for faculty, staff, and students. Presented instructional seminars on mainframe and microcomputer software packages.