Susannah Rose, PhD

Patient Experience Research
Cleveland Clinic
Susannah Rose is currently an Associate Chief Experience Officer and the Director of Research in the Office of Patient Experience at Cleveland Clinic. She is an Assistant Professor at Cleveland Clinic’s Lerner College of Medicine where she teaches healthcare economics, population-based bioethics, and national and international comparative health policy. She is also an Instructor at Harvard University’s T.H. Chan School of Public Health, where she teaches public health ethics. She received her Ph.D. from Harvard University's Health Policy Program, and prior to her doctoral studies, she earned an MS in Bioethics from Union College/Albany Medical Center and a MS in Social Work from Columbia University, and was a clinical social worker and researcher at Memorial Sloan-Kettering Cancer Center. Dr. Rose has published and presented internationally on topics related ethics and patient experience. Her publications have appeared in high-ranked peer-reviewed journals such as: JAMA Internal Medicine, Journal of General Internal Medicine, New England Journal of Medicine. Her current research focuses on the ethics of transparency, AI, patient experience, and testing the impact of innovations in technology on healthcare delivery. These areas of research have been generously funded by multiple funding sources, including Harvard University’s Edmond J. Safra Center for Ethics, NIH’s Clinical & Translational Science Collaborative (CTSC) at Cleveland Clinic & Case Western Reserve University, The Greenwall Foundation, the Cleveland Clinic’s Health Care Delivery Science Center and the Center for Populations Health Research. Nike