Chief Customer Officer and Senior Vice President of Project and IT Management
Mounir Hilal is a highly accomplished and results-oriented thought leader with over 20 years of experience in the Enterprise Software and business consulting field. He has a passion for helping customers improve their business performance by defining, streamlining and automating their operational business processes. Throughout his management experience, he enjoys the challenge of building and growing customer centric teams. As a member of the Project management community and a certified PMP for over 20 years, Mounir has a great deal of insight and thought leadership around project management and resource management best practices.
He is currently the Chief Customer Officer and Senior Vice President of Project and IT Management Solutions at Upland Software where he is making a significant impact in driving customer retention and loyalty across Upland and overall growth and profitability of Upland’s Project and IT Management solutions.
Mounir’s educational background includes an Executive MBA in Finance from Queen’s University, and a B.Eng in Computer Engineering from McGill University. He is also a certified Project Management Professional (PMP).