Heather is Director, Clinical Informatics, with CAMH’s Information Management Group, responsible for projects and informatics initiatives pertaining to I-CARE – CAMH’s clinical information system. One of her recent accomplishments is leading CAMH to achieving HIMSS Stage 7, in 2017 – the first academic and teaching hospital in Canada to reach HIMSS Stage 7. Heather has extensive experience during the past 30 years, implementing healthcare information technology systems in hospitals, community health service providers and physician practices in Canada, the US and Australia. She has proven stakeholder engagement and communication experience in clinical settings, understanding the transformation of clinical workflows and process optimization enabled by clinical systems. Heather’s experience and leverage of her nursing background has enabled her to actively engage with clinicians and stakeholders across all levels of an organization.