Heather Hansen has defended medical malpractice cases for 20 years. She’s seen the catastrophic impact lawsuits have on patients, providers and caregivers and she knows there’s a better way. Heather has won numerous honors for her work as an attorney, including consistently being named one of the Top 50 Female Lawyers in Pennsylvania. She’s spoken internationally to medical academies, industry leaders, risk managers and patient advocacy groups on how to build better relationships, improve outcomes and increase satisfaction in healthcare. She's a consultant for health IT companies, working with them to ensure their technology optimizes active participation from each member of the healthcare team. She’s also used her communication skills on television, providing analysis for CNN, Fox News Channel, HLN, CBS, and Fox Business. She is a host at Lawnewz.com, and has written for Global Grind and Thrive Global. Heather developed H2Spark to show patients, providers, caregivers and health IT companies how to achieve their highest potential. She graduated from American University with a BS in Psychology and from Villanova Law School with a Juris Doctorate. She is also a trained mediator through Pepperdine University School of Law, Straus Institute for Dispute Resolution & Vermont Law School.