Hank Capps

Senior Vice President and COO
Novant Health Physician Network
Dr. Hank Capps is a senior vice president at Novant Health and the Chief Operating Officer of the Novant Health Physician Network. The Novant Health Physician Network includes the Novant Health Medical Group, which is comprised of over 2,300 providers and over 500 locations, as well as the Novant Health Clinically Integrated Network, which has over 450 providers and 33 locations. Dr. Capps is accountable for all of the operations and infrastructure support of the network. He has previously served as the Chief Operating Officer and Chief Medical Information Officer of the Novant Health Medical Group, where he lead the medical group’s implementation of Epic, halving the initial rollout timeline and completing the project with fewer expenses than expected. His efforts helped Novant Health receive the HIMSS Stage 7 award as well as nation-leading results in quality and safety. He currently serves an active role as a strategic leader in many initiatives with a particular focus on human experience, growth, physician support and innovation. Dr. Capps has a relentless passion for reducing unwarranted clinical variation while driving for outcomes that matter to our patients. He has made tremendous efforts to positively impact healthcare as a whole as he has presented at numerous national conferences as a thought leader in patient and physician engagement. He has also been a practicing family medicine physician at Novant Health for 16 years. Dr. Capps graduated from Campbell University in Buies Creek, NC, and received his medical degree from East Carolina Brody School of Medicine in Greenville, NC.