Grace M. Gay

Nursing Informatics Manager
Fairfield University
My educational background is in technology and sciences. I have a Bachelor of Science in Electrical Engineering. While I worked in a technical profession, I’ve always been interested in the medical field as well. Since the birth of my children, I wanted to provide the best care for my family’s health. I was fortunate to have the opportunity to study in a field I’ve been interested in for a long time. I pursued a nursing degree, and started a new profession as a Registered Nurse in Danbury Hospital upon graduation. Five years ago, I applied for a position that combined the two fields I have experience in: technology and nursing. I was thankful to be offered a position as a Nursing Informatics Specialist in the outpatient ambulatory practices of Danbury Hospital, a part of Western Connecticut Health Network (WCHN). In WCHN, I focused on EHR usage optimization for our providers and office staff and developed workflows to streamline company processes and adhere to our policies. Additionally, the workflows were established to capture valuable discrete patient data for quality measure submission, such as Physician Quality Reporting System (PQRS) quality measures to CMS annually. Two years ago, I was offered to join Westchester Medical Center Northeast Provider Services (NPS) as a Nursing Informatics Manager. In NPS, I continue to help design and develop clinical workflows based on the organization’s goals and cultivate adaptation of EHR usage to capture discrete patient data for Quality Measures under Merit-based Incentive Payment System (MIPS) Quality Payment Program. I have been a graduate student in Fairfield University School of Nursing, acquiring skills to help provide better patient care. I have been enjoying my informatics role to help clinicians provide better patient care through the use of information technology to easily retrieve relevant patient data at their fingertips.