Vice President, Director of other IT/IS Department
Verity Health System
In his vice president of IT operations, Conrad will focus on guiding improvements to IT service delivery and optimization for Verity Health through modernization of the aging IT infrastructure, improving systems security, development of a data and analytics strategy, aligning IT processes with organizational and hospital priorities, and implementing an IT executive governance team. He is currently spearheading an ERP initiative to integrate Financial, HR, and Supply Chain systems into a single solution.
Over the last year as director of IT operations, Conrad has demonstrated his leadership by providing strategic vision and tactical direction for IT staff, contractors, staff, and physicians across Verity Health. Among his contributions, he has improved corporate transparency through enhanced internal communications; fostered engagement among IT staff evidenced by increased staff retention; implemented core processes and vendor management procedures to improve response times and overall effectiveness from outsourced IT staff; contributed strategy and leadership to reduce costs and improve IT service while enabling growth of insourced IT support services; and negotiated reduced costs and improved relationships with vendors and contractors.
Conrad has more than 17 years of diversified experience in Information Technology services. Prior to joining Verity, Conrad served as director of applications at Kootenai Health in Coeur d’Alene, Idaho.