Carrie Whitcher

- Vice President, Health Care Improvement
Excellus Health Plan
Carrie is passionate about quality improvement and advancing culture through collaboration and communication. She is driven to achieve results through innovative, action-oriented strategies to advance community health outcomes. She is the Vice President of Health Care Improvement at Excellus Health Plan (Excellus BlueCross BlueShield and Univera Healthcare) covering 39 counties in upstate NY and 1.6 million lives. She is responsible for corporate-wide quality improvement strategies and programs across all lines of business (Medicare Star, Medicaid Quality Incentive Program, NCQA, and Marketplace Quality Rating System), care management, quality measurement analytics, and network-wide provider quality program development. Prior to this role, Carrie was the Director of Provider Performance Improvement and Analytics. Carrie graduated magna cum laude from the State University of New York College at Fredonia with a B.S. in Health Services Administration and a Master’s degree in Health Administration from Xavier University.