Senior Director, Business Intelligence, Medical Operations Division
Andrew Proctor is the Senior Director of Business Intelligence, Medical Operations Division and has managed Business Intelligence at the Cleveland Clinic since 1996. He received his Master’s Degree in Health Systems Management from Rush University and is a healthcare management professional with 25 years’ experience in group practice operations and performance improvement in large academic medical centers. Responsibilities include the development and continued support of performance indicators, professional productivity measurement, and utilizing business intelligence to aid management with strategic and operational decision making. Andrew is frequently asked to speak nationally on topics related to business intelligence and performance management.