Workflow Informed Decision Support Tools for Nursing Homes
12:00pm - 1:00pmThursday, March 8
Las Vegas - Venetian Convention Center
Clinical decision support systems (CDSS) hold promise for influencing clinician behavior. For instance, antibiotic stewardship programs that support judicious, evidence-based use of antibiotics in nursing homes (NHs), can significantly benefit from CDSS. Workflow studies have been conducted in various clinical settings to inform the design and implementation of systematic interventions (including CDSS) and to improve the quality and safety of care. The nature of NHs require distinct workflows that include, accommodations for the daily living activities of residents and asynchronous communication between team members. Our qualitative, descriptive study revealed several notable general characteristics of NH workflow including; temporality, flexibility, resident safety, organizational structure and relationships. This study provided a rich understanding of the characteristics of NH work that allow for incorporating workflow considerations into CDSS design in this setting.