Session ID: 
74

Virtual Health Assistants: Best Practices and Real Use Cases

3:00pm - 4:00pm Tuesday, March 10
Orlando - Orange County Convention Center
W414A

Description

Outdated technology and processes create challenges across an overburdened healthcare system. Those result in increased costs, alienated patients, and inferior outcomes across the healthcare system. Virtual health assistants and chatbots aim to improve the conversation between healthcare provides, payers and patients and put more information in the hands of the end users, to help healthcare organizations improve processes and reduce costs. However due to the uniqueness of the healthcare industry, there are many aspects to keep in mind when building chatbots for this industry. In this talk we will discuss best practices and considerations when implementing intelligent virtual health assistants, challenges and pitfalls, as well as see real-world use cases that help realize the promise of AI in healthcare.

Learning Objectives

  • Explain the best practices and considerations to be made when building a virtual health assistant
  • Identify challenges and pitfalls for virtual health assistants
  • Show real-world examples and use cases for virtual health assistants implementations and share details behind them

Speaker(s)

Group Manager, Microsoft Healthcare Israel,
Microsoft Corporation

Continuing Education Credits

ABPM
1.00
CAHIMS
1.00
CME
1.00
CNE
1.00
CPHIMS
1.00

Audience

First Time Attendee
IT Professional
Project Manager

Level

Intermediate