Session ID: 
352

User-Centered EHR Training Drives Organizational Efficiency

12:00pm - 1:00pm Friday, March 13
Orlando - Orange County Convention Center
W240C

Description

Training requirements for electronic health record (EHR) users have changed as skills have grown and organizations have matured with their EHRs. Organizations now face a common problem: new user requirements and evolving technology have outpaced EHR training design. Thus, every EHR-equipped organization should assess how it can deliver user-centered EHR training to drive organizational efficiency. Learn how the National Institutes of Health Clinical Center updated its EHR training program for non-prescribers to maximize existing resources, leverage new technology, streamline workflows, and deliver engaging user-centered EHR training through the newly developed Rapid Training Optimization (RTO) model. The RTO model is a change management model that enables small training teams to accomplish big projects by breaking them into phases. Case studies and data analysis will illustrate adoption and impact of the improved EHR training program on organizational efficiency.

Learning Objectives

  • Apply the Rapid Training Optimization (RTO) model for user-centered EHR training to address organizational needs
  • Describe the importance of evidence-based, user-centered EHR training for non-prescribers
  • Identify barriers to redesigning an EHR training program for non-prescribers
  • Assess how an EHR training program meets organizational requirements
  • Evaluate the impact of user-centered EHR training on organizational efficiency

Speaker(s)

Nurse Consultant, Informatics,
National Institutes of Health - Clinical Center
Supervisory Nurse Consultant, Informatics,
National Institutes of Health - Clinical Center

Continuing Education Credits

ABPM
1.00
CAHIMS
1.00
CME
1.00
CNE
1.00
CPHIMS
1.00

Audience

Clinical Informaticists
Consultant
Professor/Academician

Level

Intermediate