Session ID: 
343

Smart Tech to Smart Care: Impacting Satisfaction and Communication while Improving Outcomes

11:30am - 12:00pm Friday, March 13
Orlando - Orange County Convention Center
W304E

Description

King Faisal Specialty Hospital & Research Centre (KFSH&RC) improved patient length of stay (LOS), patient satisfaction, falls, and infection control with the utilization of “smart room” technologies. KFSH&RC is largely paperless, however faced a challenge to ensure data was timeously entered into the electronic healthcare record (EHR). A delay in inputting data into the EHR can compromise patient care by limiting the ability of the CDS engines to run. Even though largely paperless, nursing practice relied on paper processes. Examples such as patient room signage, communication between the patient and the care team which had a negative impact on the patient experience, and device information. A technical approach to overcoming this latency was to develop “smart room” units with full integration of the EHR, bedside medical devices, nurse call systems, patient education/engagement, and care team communication.

Learning Objectives

  • Describe how to positively impact outcomes and satisfaction through the integrated deployment of smart room technologies
  • Identify how KFSH&RC drove the IHI’s Quadruple Aim of improving the patient and care giver experience
  • Discuss the importance of brick and mortar design when building a new facility to support integrated technologies

Speaker(s)

Director, Application and Health Informatics,
King Faisal Specialty Hospital and Research Centre
Chief Information Officer,
King Faisal Specialty Hospital and Research Centre

Continuing Education Credits

ABPM
1.00
CAHIMS
1.00
CME
1.00
CNE
1.00
CPHIMS
1.00
PDU
1.00

Audience

Clinical Informaticists
CMIO/CMO
CNIO/CNO

Level

Intermediate