Session ID: 

Dignity Health Boosts Medication Adherence with SMART on FHIR

3:00pm - 3:30pm Monday, February 11
Orlando - Rosen Centre
Rosen Centre Grand Ballroom C
Extra Fee


About half of all patients with chronic diseases do not take their medication as prescribed, and upwards of $300 billion in avoidable health costs have been attributed to non-adherence annually in the United States. It’s a huge problem. In California, healthcare providers confront an additional challenge: 45% of the state’s patients speak a language other than English.

In this session, Dignity Health, the fifth largest health system in the United States, will share how it addressed this challenge by providing simplified medication instructions in more than 20 languages so patients can understand and properly adhere to their regimen. 

The strategy started with integrating an application into the EHR using SMART on FHIR and has evolved to addressing the overall medication reconciliation process and building a discharge dashboard.
The result: Improve HCAHPS and readmission rates utilizing the latest integration standard.

Learning Objectives
• Improving the medication education process drives better patient experience and prevents consequences associated with non-adherence
• Designing the location of information and application at the most convenient times in the clinician’s workflow is crucial for successful adoption
• SMART on FHIR streamlines the process of connecting apps to the EHR.

This session is part of a special program called HIMSS19 Patient Engagement & Experience Summit. Extra fees and separate registration is required.


Enterprise Clinical Informaticist,
Dignity Health
Enterprise Clinical Informaticist,
Dignity Health


Chief Quality, Chief Clin Transformation Officer