About half of all patients with chronic diseases do not take their medication as prescribed, and upwards of $300 billion in avoidable health costs have been attributed to non-adherence annually in the United States. It’s a huge problem. In California, healthcare providers confront an additional challenge: 45% of the state’s patients speak a language other than English.
In this session, Dignity Health, the fifth largest health system in the United States, will share how it addressed this challenge by providing simplified medication instructions in more than 20 languages so patients can understand and properly adhere to their regimen.
The strategy started with integrating an application into the EHR using SMART on FHIR and has evolved to addressing the overall medication reconciliation process and building a discharge dashboard.
The result: Improve HCAHPS and readmission rates utilizing the latest integration standard.
• Improving the medication education process drives better patient experience and prevents consequences associated with non-adherence
• Designing the location of information and application at the most convenient times in the clinician’s workflow is crucial for successful adoption
• SMART on FHIR streamlines the process of connecting apps to the EHR.