Restore Human Connections with Collaboration and Technology
11:30am - 12:30pmWednesday, February 13
Orlando - Orange County Convention Center
The most profound system transformations stem from deepening partnerships that create an ecosystem centering around the human experience of care. At the University of Chicago Medicine, the chief experience officer and her team in the Patient Experience and Engagement Program are leading by example and transforming care delivery by cultivating trusted relationships, connecting people back to purpose and always putting patients at the center of every new process, program or technology. In this session, learn how the CXO and her team of experienced coaches are designing effective approaches to improve the human experience, collaborating with clinical and information and technology leaders to help caregivers and leaders intersect their purpose, passion and skills to make a difference as well as foster more meaningful interactions with each other, patients and families, driving positive human connections and transformative change in healthcare.