Session ID: 
116

Improving Throughout and Decreasing Length of Stay: A Davies Story

12:00pm - 1:00pm Wednesday, March 7
Las Vegas - Venetian Convention Center
Murano 3301

Description

Enterprise Davies recipient Lehigh Valley Health Network (Allentown, PA) realized inpatient flow improvements via a Daily Huddle process. This process is supported by a dashboard tool which collates tables and graphs of key hospital performance indicators in real-time, providing the overall ED and hospital census for the day, including anticipating OR and PACU daily volume, discharge orders before 1100, average transport and room cleaning times. LVHN saw a 94% improvement in discharge orders placed by 1100, a 19.2% improvement in patients pulled to the inpatient unit from the Emergency Department, and a 34.3% reduction in intra-unit transfer times. Enterprise Davies recipient NYU Langone utilized a paperless registration process that saved over 93,552 hours of patients time in registration, saving the organization close to $1.7 million in potential costs. The presentation will highlight NYU’s guiding principles for paperless registration, discuss potential barriers, and share lessons learned regarding the project.

Learning Objectives: 

  • Describe the guiding principles NYU Langone used to select the appropriate interface and workflow to engage patients in the paperless registration process
  • Discuss the mechanism by which NYU utilized to measure process improvement
  • Apply root-cause analysis to identify opportunities for improving patient flow and develop technology and process for realizing results
  • Identify result-driven deficiency benchmarks and tools to develop techniques for driving positive improvement
  • Detail processes of a daily leadership huddle that utilizes embedded electronic health record analytics and real-time dashboard reports

Speaker(s): 

Senior Director, Clinical Systems,
NYU Langone Health
Vice President, Clinical Informatics and Chief Nursing Information Officer,
Lehigh Valley Health Network
Sr. Vice President, Patient Care Services & Chief Nursing Officer,
Lehigh Valley Health Network
Continuing Education Credits: 
CAHIMS
1.00
CME
1.00
CNE
1.00
CPHIMS
1.00

Audience: 

Clinical Informaticists
Physician, CMO, CMIO
Senior IT Executive

Level: 

Advanced

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