Session ID: 
48

Real-Time Analytics to Reduce Avoidable Readmissions

1:30pm - 2:30pm Tuesday, March 10
Orlando - Orange County Convention Center
W304E

Description

When the State of Texas announced its participation in the federal DSRIP program, University Medical Center of El Paso saw an opportunity to improve outcomes for its Medicaid and low-income patients – the majority of its patient population – while protecting its long-term financial viability. With the goal of qualifying for the program's financial incentives, UMC launched an ambitious improvement effort targeted at 32 quality metrics, with priority focus on preventing avoidable readmissions. Error-prone and time-consuming manual data analysis was replaced with an advanced analytics platform that provides near real-time data on performance issues at the department, service line, and individual physician level. Assess how the program team accesses a comprehensive view of the organization’s performance, identifies care gaps or process issues, collaborates on workflow changes, and applies data-based evidence for system-wide interventions that improve outcomes.

Learning Objectives

  • Evaluate the strategies employed by UMC El Paso to reduce potentially preventable readmissions, successfully meet quality outcomes benchmarks, and attain financial incentives under the State of Texas DSRIP program
  • Analyze the utilization of a data analytics platform to prioritize focus areas, design interventions and impact performance metrics
  • Design a collaborative approach to decision-making that fully engages clinicians and administrators, addresses competing interests, and achieves buy-in for quality intervention strategies
  • Identify an interdepartmental culture of learning and improvement that encourages providers and administrative staff to address problem areas with practical, evidence-based solutions
  • Create sustainable behavior change and ongoing process improvement, while meeting organization performance objectives for quality outcomes

Speaker(s)

Regional Program Director,
University Medical Center of El Paso (UMC)

Continuing Education Credits

ABPM
1.00
CAHIMS
1.00
CME
1.00
CNE
1.00
CPHIMS
1.00

Audience

Chief Quality, Chief Clin Transformation Officer
CMIO/CMO
CNIO/CNO

Level

Intermediate