Session ID: 

Patient Portals: Critical for Consumer-Driven Care

3:00pm - 4:00pm Tuesday, February 12
Orlando - Orange County Convention Center


While patient portals are being widely adopted, coaching and engaging patients and families using the personal health record (PHR) to improve outcomes in pediatric care has not been a priority. Participants will hear from a primary care pediatrician who combines traditional care with modern technology, the CMIO of a large children’s hospital, and the parent of a child with a chronic illness. A patient portal can - and should! - be much more than an appointment request and prescription renewal platform. Panelists will share their experiences of using the portal as a tool for education, communication, and care coordination. We will discuss and define barriers and opportunities for the entire care team, including patients and families, to effectively use the PHR to prioritize information sharing, patient convenience, and patient safety. Special focus will be on issues in the care of children, including privacy and portal access in adolescents, and safe creation of personal health data.

Learning Objectives: 

  • Recognize the value of the patient portal as a patient/family engagement tool
  • Discuss strategies enabling and refining the portal to educate, collaborate, enhance efficiency, and improve care quality
  • Identify opportunities to maximize the impact of the personal health record in communication and care for children with chronic conditions and special health care needs


Patient, Family, and Healthcare Technology Advocate and Speaker,
Lisa Danielpour Consulting, LLC
Chief Medical Information Officer,
UPMC Children's Hospital of Pittsburgh...
Founding Partner,
Kressly Pediatrics


Advocacy Grp Focus on Pt, Family Mbr, Caregiver
Information Management Professional
Quality Professional