Patient Portals: Critical for Consumer-Driven Care
3:00pm - 4:00pmTuesday, February 12
Orlando - Orange County Convention Center
While patient portals are being widely adopted, coaching and engaging patients and families using the personal health record (PHR) to improve outcomes in pediatric care has not been a priority. Participants will hear from a primary care pediatrician who combines traditional care with modern technology, the CMIO of a large children’s hospital, and the parent of a child with a chronic illness. A patient portal can - and should! - be much more than an appointment request and prescription renewal platform. Panelists will share their experiences of using the portal as a tool for education, communication, and care coordination. We will discuss and define barriers and opportunities for the entire care team, including patients and families, to effectively use the PHR to prioritize information sharing, patient convenience, and patient safety. Special focus will be on issues in the care of children, including privacy and portal access in adolescents, and safe creation of personal health data.
Recognize the value of the patient portal as a patient/family engagement tool
Discuss strategies enabling and refining the portal to educate, collaborate, enhance efficiency, and improve care quality
Identify opportunities to maximize the impact of the personal health record in communication and care for children with chronic conditions and special health care needs