Session ID: 
28

Patient Engagement: IT Takes a Village

12:00pm - 1:00pm Tuesday, March 6
Las Vegas - Venetian Convention Center
Palazzo B

Description

Despite the many national policies and technologies implemented in the past five years to enable widespread consumer electronic access to health information, it is still inexcusably difficult for patients and families to get this information. There remains an incredible need to modernize practices and attitudes around sharing health data to realize the potential of consumer engagement with IT. This session will review barriers to effective consumer access to and use of their health data, as well as tips and emerging best practices on creating a culture that supports meaningful patient information access and sharing. It will feature a case study of NewYork-Presbyterian’s patient portal Help Desk.

Learning Objectives: 

  • Identify persistent barriers to patient access and effective use of their health information
  • Recognize necessary complementary changes to culture and practice that will modernize information sharing with patients and families
  • Discuss new approaches and emerging best practices to engage consumers with their health information online
  • Diagnose common challenges with patient portals and describe patient experience-centered solutions

Speaker(s): 

Associate Director, Health IT Programs,
National Partnership For Women & Families
Project Lead, Patient Engagement,
NewYork-Presbyterian Hospital
Continuing Education Credits: 
ABPM
1.00
CAHIMS
1.00
CME
1.00
CNE
1.00
CPHIMS
1.00

Audience: 

IT Professional
Nurse, CNO, CNIO
Physician, CMO, CMIO

Level: 

Intermediate

WHERE THE WORLD
CONNECTS FOR HEALTH