Session ID: 
205

Operational Readiness: Often Overlooked Key Success Factor

8:30am - 9:30am Thursday, February 14
Orlando - Orange County Convention Center
W315B

Description

Transformational change is a key element of the top priorities facing IT executives. The value of operationally-led, IT-supported transformation program cannot be underestimated. Sexy topic? No. Crucial for CIOs and IT professionals to get right? Absolutely. Whether amidst an M&A integrating 2 (or more) organizations, driving to value and outcomes through clinical standardization and variation management, implementing a new ERP or doing a major upgrade, implementing an EHR or extending it to an affiliate, or other enterprise effort, operational readiness is an often-overlooked key success factor. Join this session to hear the secret sauce of an operational readiness program and how to develop a holistic program that addresses revenue cycle and clinical readiness together.

Learning Objectives: 

  • Describe why operational readiness is more than just change leadership and the 10 key components of a program
  • Discuss a real-life example on effective approaches for operational readiness for major organizational change and how it might be applied to one’s own organization’s transformation efforts
  • Explain a 5-step process for achieving deep operational involvement, clear operational accountability at every level and an organized and integrated focus on KPIs and critical workflows
  • Use the framework shared to formulate a coordinated, integrated program across clinical and revenue cycle in one’s own organization to drive the intended transformation results

Speaker(s): 

Senior Vice President and CIO,
Virtua Health
Director and Senior Partner,
The Chartis Group

Audience: 

CIO, CTO
Chief Quality, Chief Clin Transformation Officer
IT Professional

Level: 

Intermediate