The patient-provider connection is an increasingly critical component of federal incentive and care quality programs, and patient-directed exchange is proven to increase engagement and improve care management. However, achieving patient engagement continues to be a significant challenge. Lack of engagement is due to siloed applications with limited functionality and lack of a single access point for patients to retrieve their health data. With new focus on data exchange as a way to increase patient engagement and improve health outcomes, HIEs are positioned to provide a centralized experience for end users looking to access all of their health information from one application. UHIN built a patient application that is demonstrating increased patient engagement and enhanced patient experiences. The application empowers patients to not only access their health information but to actively communicate with current providers and to share records with new providers across the care continuum.
State the value to patients and providers of effective patient-directed exchange
Describe the purpose and goals of patient applications to achieve improved health outcomes for patients
Identify the core application elements that contribute to increased patient provider engagement