More than half a million Americans are homeless, and the impact is being felt in hospital emergency departments (EDs) across the country. New state laws demand hospital EDs to take steps to more safely discharge homeless patients. But how can ED staff ensure a safe discharge when these patients are reluctant to share their lack of housing? While counties have resources to help homeless patients, few have the infrastructure to comply with these laws. During this presentation, Ronn Berrol, MD, emergency department medical director for Alta Bates Summit Medical Center–Oakland, will explore how to use the resources available in your community to make a real impact on patients’ lives, rather than simply being compliant with the law. He will share the changes the hospital has made, in an effort to provide actionable insight for ED doctors at the point of care. It’s an approach that reduces costs and contributes to better care outcomes for vulnerable patients.
Identify the impact of homelessness on hospital ED resources
Define protocols for identifying homeless patients in the ED
Evaluate strategies for using the technology to support safe discharge planning for homeless patients
Assess approaches for delivering actionable insight at the point of care for homeless patients who present in the ED
Compare case studies and lessons learned on ways to improve care transitions for homeless patients in the ED