Session ID: 
318

Mitigating Telehealth Risks: Patient Safety Must Come First

10:45am - 11:45am Friday, March 13
Orlando - Orange County Convention Center
W206A

Description

As the industry continues to define and build the future of “digital health,” there’s a foreboding risk to patient outcomes and safety, and an immediate need for oversight. Currently, the technologies responsible for patient care do not require FDA-approval. With the 21st Century Cures Act eliminating FDA oversight of EHRs and telehealth devices, the responsibility for patient safety and quality of virtual care falls to hospitals and health systems. To share best practices in providing safe, patient-centered virtual care, this session will showcase examples from Mayo Clinic’s teleneonatology program. Developed by Mayo’s Division of Neonatal Medicine and Center for Connected Care, teleneonatology has allowed clinicians to improve care quality and enhance patient safety. Providing both clinical and industry perspectives, the two speakers will discuss what it takes to build a successful telehealth program, deliver quality healthcare via technology solutions, and exercise best practices for self-governance.

Learning Objectives

  • Identify the need for health systems to self-regulate telehealth uses to eliminate risks
  • Describe the importance of gaining internal alignment on patient safety expectations
  • Compare the differences between purpose-built telehealth solutions and off-the-shelf telecommunication technologies
  • Employ the key learnings from comparative research studies evaluating telemedicine product performance
  • Analyze current telehealth workflows for areas of improvement based on the key learnings from the Mayo Clinic

Speaker(s)

Medical Director, Teleneonatology,
Mayo Clinic
Chief Executive Officer,
InTouch Health

Continuing Education Credits

ABPM
1.00
CAHIMS
1.00
CME
1.00
CNE
1.00
CPHIMS
1.00

Audience

CIO/CTO/CTIO/Senior IT
Chief Quality, Chief Clin Transformation Officer
Quality Professional

Level

Intermediate