Session ID: 

Managing 600+ EHR Instances in One of the World’s Most Diverse Cities

3:00pm - 4:00pm Tuesday, February 12
Orlando - Orange County Convention Center


Few healthcare organizations support populations as diverse as the community of Queens in New York City where many languages may be spoken, but many organizations struggle to manage a highly diverse technology ecosystem with several, dozens, or even hundreds of EHRs. SOMOS Community Care does both. One of the largest IPAs in the U.S., their network of 2,500 providers delivers patient-centered, culturally-sensitive care for 650,000 Medicaid beneficiaries in New York City. The 600+ physician offices are independent and have individual EHR instances, and SOMOS wanted to adapt to the cultural and technical diversity of the practices rather than force everyone onto a standard. In a case study useful for any multi-EHR system, SOMOS clinical and technical leaders will explain how their cloud-based approach to bringing the network together enabled real-time analytics of large populations and continuity of care management at unprecedented scales.

Learning Objectives: 

  • Recognize situations where EHR standardization may not be optimal for providers
  • Design a cloud-based, provider-centric data integration plan appropriate for a highly diverse network
  • Develop a physician engagement strategy as part of a data aggregation and analytics project
  • Identify potential barriers to gaining physician trust when rolling out network-wide reporting
  • Plan to roll out care coordination at scale across a multi-EHR, diverse technical environment


Chief Information Officer,
SOMOS Community Care
Chairman of the Board,
SOMOS Community Care


Chief Quality, Chief Clin Transformation Officer
Information Management Professional