Session ID: 
288

Linking "User" and "Use" Within an Established EHR

2:30pm - 3:30pm Thursday, March 12
Orlando - Orange County Convention Center
W330A

Description

In digital healthcare, emphasis can be placed on what systems like EHRs can or cannot deliver, without focusing on what users need them to deliver. User-centered design brings together people, process, and technology to deliver easier, safer, and overall improved experiences. In this session, we will share our experience of introducing the principles of user centered design into an established EHR, how this improved clinicians existing experiences, and how it will strengthen future developments.

Learning Objectives

  • Differentiate between user experience and user centered design
  • Recognize the value of problem statements in EHR development
  • Appraise scenarios where user compliance and user experience may be in conflict

Speaker(s)

Chief Clinical Information Officer,
Salford Royal NHS Foundation Trust

Continuing Education Credits

ABPM
1.00
CAHIMS
1.00
CME
1.00
CNE
1.00
CPHIMS
1.00

Audience

Clinical Informaticists
CMIO/CMO
First Time Attendee

Level

Intermediate