Session ID: 
PTS04

State of the Industry: Hardwiring Patient Engagement & Experience

9:15am - 10:00am Monday, February 11
Orlando - Rosen Centre
Rosen Centre Grand Ballroom C
Extra Fee

Description

Patient satisfaction and engagement are key to better care, and as consumerism continues to transform healthcare, engaging patients and providing a great experience is, increasingly, a marketplace differentiator. But getting it right is easier said than done.

With that as the starting point, in this opening leadership panel, our experts discuss the state of the industry for patient engagement and experience. Where are we seeing the most success?  What are the barriers to improvement and cultural change? And since this is HIMSS, what are the best practices and lessons learned for leveraging technology to drive success?

This session is part of a special program called HIMSS19 Patient Engagement & Experience Summit. Extra fees and separate registration is required.

Speaker(s): 

Chief Healthcare and Innovation Officer,
Topline MD Health Alliance
Chief Medical Officer,
Carium
Sr. Director,
Carilion Clinic
VP Product Portfolio,
Cognizant
President and Chief Executive Officer,
Chronic Care Management, Inc.
Co-Founder,
Cipherhealth, LLC

Audience: 

CIO, CTO
Chief Quality, Chief Clin Transformation Officer
Population Health Management Professional

Level: 

Intermediate