In our growing retail health environment, the transition from volume to value and increasing economic pressures, a great patient experience in the revenue cycle has never been more important. It encourages payment, reduces collections, and retains patient loyalty.
A negative revenue cycle experiences does just the opposite. And when patients vent their frustration on Yelp, Facebook, or Twitter, it can do serious harm to a provider’s reputation.
There’s a lot at stake, including your organization’s financial stability.
In this opening leadership panel, our experts address the state of the industry of the patient-centric revenue cycle, addressing technology and strategy that improves ease, access, and convenience, including estimate and scheduling tools, simplified billing, consumer financing tools and more.