Session ID: 

Transparency and other Hallmarks of the Patient-Centered Revenue Cycle

9:45am - 10:30am Monday, February 11
Orlando - Rosen Centre
Rosen Centre Grand Ballroom D
Extra Fee


In our growing retail health environment, the transition from volume to value and increasing economic pressures, a great patient experience in the revenue cycle has never been more important. It encourages payment, reduces collections, and retains patient loyalty.

A negative revenue cycle experiences does just the opposite. And when patients vent their frustration on Yelp, Facebook, or Twitter, it can do serious harm to a provider’s reputation.

There’s a lot at stake, including your organization’s financial stability.

In this opening leadership panel, our experts address the state of the industry of the patient-centric revenue cycle, addressing technology and strategy that improves ease, access, and convenience, including estimate and scheduling tools, simplified billing, consumer financing tools and more.


Managing Editor, Healthcare Finance News,
Himss Media
Director Revenue Cycle,
Dallas Nephrology Associates
Chief Information Officer,
Osler Health
Director of Revenue Cycle ,
Avelead Consulting
Senior Vice President of Product and Technology,
VP , Finance,
Northwell Health


Chief Quality, Chief Clin Transformation Officer
Healthcare Financial Professionals
Information Management Professional