Session ID: 
PE3

The Killing Paradox: EHRs, Burnout, and Paradoxes of Choice

11:15am - 12:15pm Monday, March 9
Orlando - Orange County Convention Center
W304A
Additional Registration
Extra Fee

Description

Indiana University Health is the largest IDN in the state of Indiana. It has a 14-year history with Electronic Health Records (EHR) and, like many IDNs, it expanded its EHR organically as it grew organically. This resulted in an unsustainable environment whose hallmarks were epidemic-level clinician burnout, workaround-driven variability of workflow, an order of magnitude more alerts and nursing tasks than national average, and slow EHR installation. This is a story of enterprise evangelism, governance restructuring, performance improvement, aggressive reversion to vendor standard, and clinico-technical change control – all received with optimism and engagement from end users. Documentation and total EHR time has fallen greatly; performance metrics are now best-in-class; physician burnout has dropped.
This session is part of a special program called AMDIS/HIMSS Physicians’ Executive Symposium. Extra fees and separate registration is required.
This session is part of a special program called AMDIS HIMSS Physicians' Executive Symposium. Extra fees and separate registration is required.

Learning Objectives

  • Define the Paradox of Choice and enumerate its consequences on EMR design and end-user acceptance
  • Illustrate the importance of C-Suite buy-in and advocacy in large-scale cultural change
  • Analyze the power of positive and negative characteristics of the culture around the EMR at your institution, and create strategies toward a fully standardized end-user-accepted build

Speaker(s)

CMIO,
Riley Children's Health...
Chief Health Information Officer,
Indiana University Health

Continuing Education Credits

ABPM
1.00
CAHIMS
1.00
CME
1.00
CPHIMS
1.00

Audience

CIO/CTO/CTIO/Senior IT
CMIO/CMO
Physician or Physician’s Assistant

Level

Intermediate