Session ID: 
285

Improving Provider Accuracy in the EHR

12:30pm - 1:30pm Friday, March 9
Las Vegas - Venetian Convention Center
Galileo 901

Description

A longstanding issue at the NIH Clinical Center has been identifying the medically responsible providers who are caring for a patient within the Electronic Health Record. This information is key to multiple clinical processes and to patient safety, including the notification of the medically responsible provider of any critical lab values or Radiology results. Pilot service teams from different institutes were intentionally selected with a mix of complexities and service model. A pilot study introduced triggers at the correct points in the patient admission process, as well as leveraging electronic tools which capture service team coverage schedules, to largely automate the process of maintaining accurate provider assignment on Inpatients. The existing provider assignment methodology was compared to the new methodology with results finding improved accuracy from the new methodology for those participating service teams. Findings, methodologies and lessons learned will be presented.

Learning Objectives: 

  • Define the business case and compare two methodologies for Provider Accuracy employed in the NIH Clinical Center
  • Describe the technical and process solution developed to capture provider assignment across teams and automate changes to patient coverage
  • Assess the pilot study findings, and present the measurable outcomes
  • Explain the challenges faced in patient registration and workload distribution with the pilot solution, and what steps were taken to enhance the solution
  • Propose how the solution is scalable in the NIH CC environment and may be applicable in other hospitals

Speaker(s): 

Clinical Architect,
National Institutes of Health
Continuing Education Credits: 
ABPM
1.00
AHIMA
1.00
CAHIMS
1.00
CME
1.00
CNE
1.00
CPHIMS
1.00

Audience: 

IT Professional
Physician, CMO, CMIO
Senior IT Executive

Level: 

Intermediate

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