Informatics is the interdisciplinary study and use of information in healthcare, and it is more than data collection, analytics and information transfer. How we interface with others can greatly influence human information behavior and affect the ultimate success of our efforts. High cognitive load with difficult interactions reduce our effectiveness on the job and impede reception of our information. Stress contributes to career burnout. This session will focus on behavioral science concepts underlying information behavior to inform workplace practices for enabling behaviors promoting wellness with engagement through reduced information anxiety via addressing cognitive overload, managing stress and promoting civility among those with whom we interface. Healthy behaviors to interface with others, promoting workplace civility and mindfulness practices improve our own wellness to better serve our clients and keep ourselves healthy to increase our resilience in stressful situations.
Define information behavior, civility, wellness, mindfulness, and resilience
Describe human cognitive processing in relation to information load and stressors
Discuss methods for promoting civility and reducing incivility in the workplace
Practice methods that increase resilience to stressful situations
Develop strategies to improve wellness in the workplace