Session ID: 
197

Fostering Innovation With a Real-Time Communication Solution

4:00pm - 5:00pm Wednesday, March 11
Orlando - Orange County Convention Center
W209C

Description

Waiting for a loved one to return from the operating room can be an anxiety-filled time. Families typically receive little to no information about their loved one until the procedure has concluded – which in some cases can be hours. In an attempt to alleviate this anxiety and increase patient/family satisfaction, Lehigh Valley Health Network turned to an innovative technological approach. This session will focus on the execution of a web-based intraoperative communication system across the health network, along with a review of the data since implementation. The speakers will describe how to expand the use of technology to significantly improve the perioperative experience and patient satisfaction for patients and families in their hospitals.

Learning Objectives

  • Identify various communication systems available to surgical patient families
  • Create work plan related to implementing an intraoperative communication system
  • Analyze data regarding use of intraoperative communication systems

Speaker(s)

Administrator, Perioperative & Endoscopy Services,
Lehigh Valley Health Network
Director, IS,
Lehigh Valley Health Network

Continuing Education Credits

ABPM
1.00
CAHIMS
1.00
CME
1.00
CNE
1.00
CPHIMS
1.00
PDU
1.00

Audience

CNIO/CNO
IT Professional
Physician or Physician’s Assistant

Level

Introductory