Caring runs through everything we do. It’s who we are. The Follow Your Heart team at Northwell Health comprises of 6 advanced care providers that use their experience and expertise in cardiac surgery and critical care to ensure that patients who have undergone a cardiac surgery procedure are properly transitioned from the hospital setting back to the community in which they live.
The Follow Your Heart team consistently works on innovative ways to ensure that our patients remain connected to our cardiac surgery team throughout the organization.
The session will highlight how the team measures their patient satisfaction scores with the patient survey geared toward the care that is provided in the community post discharge. All this work will be highlighted during this session.