Session ID: 

Owning the Patient Financial Experience: A Catholic Health Initiatives Case Study

2:10pm - 2:25pm Monday, February 11
Orlando - Rosen Centre
Rosen Centre Grand Ballroom D
Extra Fee


With the growing challenges in self-pay collections, CHI crafted a patient-centric strategy to combine analytics, self-service, and standardization to improve the billing and payment experience—all within a highly fragmented host system environment. In this session, CHI’s national director of revenue cycle will share highlights of the planning, execution, and results of a 9-month rollout that drove success over 70 hospitals across four different host systems.
This session is part of a special program called HIMSS19 Revenue Cycle Solutions Summit. Extra fees and separate registration is required.


Executive Vice President and General Manager,
OnPlan Health
National Director Revenue Cycle,
Catholic Health Initiatives


Healthcare Financial Professionals