Five Commerce Trends Impacting and Benefiting Healthcare

11:15am - 12:15pm Thursday, February 14
Orlando - Orange County Convention Center
Room 202C


Join SalesForce for a HIMSS19 Lunch & Learn

People's individual brand experiences are driving cross-industry transformation. The consumer is redefining how they want to engage with every product, brand, and service provider across retail, consumer goods, and healthcare. The best experience anywhere becomes the experience patients and members expect everywhere, continuously raising the bar for engagement.

Join us as we discuss how top commerce trends are shaping healthcare experiences of the future by connecting touchpoints, building trust, and delivering personalized engagements. Today, more than ever, patients and members are craving familiar direct to consumer experiences. The key to addressing challenges faced by healthcare organizations is dependent on their ability to create customer-centric experiences. 

This session will focus on the top B2C commerce trends helping to shape the healthcare experiences of the future.

Presented By
Erin Dorshorst
Director, Product Marketing


Lunch and refreshments will be served.