Session ID: 
296

Effect of Multidisciplinary Simulations on EHR Readiness

4:00pm - 5:00pm Thursday, March 12
Orlando - Orange County Convention Center
W206A

Description

Mayo Clinic implemented an Electronic Health Record (EHR) in a complex, geographically diverse healthcare system, with more than 60,000 end users and 4700 physicians using five geographical go-lives. While typical EHR readiness activities focus on training individuals to perform their roles, Mayo Clinic focused on helping its users learn and practice multidisciplinary workflows. Over 300 simulation scripts and accompanying content were used over the course of the final four go-lives, and end users were surveyed via a RedCAP (TM) Survey. Respondents at the four sites that used simulations identified the simulations as the most helpful readiness activity. End users highly valued simulations across geographies whether in a community-based or a tertiary/quaternary care system. This is the first description of the large-scale use of simulations during an EHR implementation to ready physicians and staff to perform multidisciplinary workflows.

Learning Objectives

  • Identify opportunities to improve organizational readiness for EHR use by changing the focus of training from the individual role to the health care team or clinical department
  • Differentiate role based training methods from a team based operational approach to readiness
  • Analyze survey data to compare the utility of change readiness activities
  • Formulate new methods to ensure that health care organizations are ready to accept, use, and derive benefit from new health IT systems
  • Assess the strengths and opportunities of current Health IT training strategies

Speaker(s)

Senior Health Systems Engineer ,
Mayo Clinic
Specialist Executive,
Deloitte Consulting, LLC

Continuing Education Credits

ABPM
1.00
ACPE
1.00
CAHIMS
1.00
CME
1.00
CNE
1.00
CPHIMS
1.00

Audience

Chief Quality, Chief Clin Transformation Officer
CMIO/CMO
CNIO/CNO

Level

Intermediate