Session ID: 
RCSS14

Dveloping a Quality Review Process

2:35pm - 3:10pm Monday, March 9
Orlando - Rosen Centre
Rosen Centre Junior Ballroom F
Extra Fee

Description

Variation in revenue cycle quality leads to issues with denials, delays and increased costs. Methods are needed to ensure consistency so that efficient and effective billing can occur. Moffitt Cancer Center launched a quality department to conduct consistent, unbiased quality assurance in the revenue cycle. Quality auditors oversee training and system support for the revenue cycle’s five key departments and 700+ team members. The review process provides a controlled base to reinforce efficiency, accuracy and accountability across teams. By catching and correcting errors before they move downstream, Moffitt can send claims out cleaner, reduce denials and bring in more cash.

Audience

CEO, COO
Healthcare Financial Professionals