Session ID: 

Digital Transformation: Uniting the Full Continuum of Care

10:00am - 11:00am Wednesday, February 13
Orlando - Orange County Convention Center


As health systems consolidate, populations age and healthcare professionals are stretched increasingly thin, how can providers deliver a continuum of care that significantly yet cost-effectively advances quality of life without compromising care standards or intensifying professional burnout? For many, including Jewish Senior Living Group (JSLG), digital transformation points the way forward. Focused on improving quality of life for residents and professionals, JSLG’s San Francisco Campus for Jewish Living wanted to reduce fragmentation and unify its services for patients/residents. It developed a digital transformation strategy that integrates experiences on- and off-campus and in virtual space to deliver the right services at the right time. Fundamental to JSLG’s approach is the tenet that, to succeed, digital solutions must be accessible and useful to the patients and clinicians interacting with them. This session will explore JSLG’s end-to-end digital transformation journey.

Learning Objectives: 

  • Analyze the current healthcare landscape in terms of acceptance and readiness to accept new digital tools from a patient and provider perspective
  • Define components for a unified digital transformation that encompasses physical and virtual spaces to create a streamlined experience, as demonstrated by Jewish Senior Living Group’s journey
  • State how organizations may best implement a digital transformation strategy tailored to their unique patient and community needs
  • Respond to potential concerns around implementing a full digital transformation, including ways to maintain current care while evolving systems and forming strategic partnerships


Senior Care Strategist,
CDW Healthcare
Chief Operating Officer,
Jewish Senior Living Group


Chief Quality, Chief Clin Transformation Officer