Implementing an EHR system is a multi-step effort, of which the most critical is staff training. Vendor-provided training and learning tools are invaluable, but they do not cover the custom-built functions, employee culture, and detailed patient care scenarios that are unique to your organization. To more comprehensively prepare our 30,000+ staff at Jefferson Health, we invested heavily and early on in multiple training and digital learning initiatives that kept employees engaged throughout the process; automated training management tasks; and ultimately helped Jefferson reduce time spent in the Go-live by 33%, trimmed physician onboarding time by 70%, and saved $1 million-plus. In this session, we will outline the process, partnerships, and infrastructure required to successfully deliver an effective EHR training program and custom-build the digital learning components that go with it.
Recognize the importance digital learning
Evaluate the impact of training and digital learning in healthcare
Demonstrate the effectiveness of digital training in improving learning efficiencies
Analyze the impact of digital learning on ROI
Analyze the effectiveness of digital learning in employee engagement