Session ID: 
242

Digital Learning and Training for EHRs

11:30am - 12:30pm Thursday, March 12
Orlando - Orange County Convention Center
W304E

Description

Implementing an EHR system is a multi-step effort, of which the most critical is staff training. Vendor-provided training and learning tools are invaluable, but they do not cover the custom-built functions, employee culture, and detailed patient care scenarios that are unique to your organization. To more comprehensively prepare our 30,000+ staff at Jefferson Health, we invested heavily and early on in multiple training and digital learning initiatives that kept employees engaged throughout the process; automated training management tasks; and ultimately helped Jefferson reduce time spent in the Go-live by 33%, trimmed physician onboarding time by 70%, and saved $1 million-plus. In this session, we will outline the process, partnerships, and infrastructure required to successfully deliver an effective EHR training program and custom-build the digital learning components that go with it.

Learning Objectives

  • Recognize the importance digital learning
  • Evaluate the impact of training and digital learning in healthcare
  • Demonstrate the effectiveness of digital training in improving learning efficiencies
  • Analyze the impact of digital learning on ROI
  • Analyze the effectiveness of digital learning in employee engagement

Speaker(s)

Vice President of Digital Services, Business Development, and Learning,
Thomas Jefferson University
Director, Digital Learning and Education Technology,
Jefferson Hospital & University

Continuing Education Credits

ABPM
1.00
CAHIMS
1.00
CME
1.00
CNE
1.00
CPHIMS
1.00

Audience

CIO/CTO/CTIO/Senior IT
CMIO/CMO
CNIO/CNO

Level

Intermediate