Session ID: 

Decreasing CAUTI through Resilience in workflow and IT Redesign

11:15am - 11:45am Friday, February 15
Orlando - Orange County Convention Center


At the time of EMR implementation, Sparrow had no formal catheter-associated urinary tract infection (CAUTI) program in place to address CAUTIs within the organization. By leveraging an effective clinical program from a Davies Award-winning organization, Sparrow expected similar success by implementing the same CAUTI prevention program. Surprisingly, Sparrow implemented this program but saw no improvement in CAUTI rates. With a resilient clinical team, Sparrow was able to use a CUSP (Comprehensive Unit-based Safety Program) model approach to relook at process, people and technology to revamp this clinical program into one that was successful at Sparrow. Sparrow’s year-over-year CAUTI rates continue to decrease, reducing morbidities, improving quality and safety, and decreasing costs.

Learning Objectives: 

  • Analyze the effectiveness of an IT-enabled clinical program to inform improvement plans
  • Create and improve IT-enabled, workflow integrated processes for improving timely removal of urinary catheters
  • Use performance data to coach, collaborate, and improve processes and demonstrates improvement in CAUTI rates and standardized infection ratio (SIR)


Chief Nursing Informatics Officer,
Sparrow Health System
Clinical Nurse Specialist,
Sparrow Hospital


Nurse, CNO, CNIO
Quality Professional