Session ID: 
202

Consumer Innovations in Less Than 90 Days

8:30am - 9:30am Thursday, February 14
Orlando - Orange County Convention Center
W311E

Description

81% of consumers are unsatisfied with their healthcare experience. Patients demand care on their own terms. This personalized approach may mean on-demand access, secure texting, price transparency, IoT, wearables, anything imaged or yet-to-be-imagined that reduces the friction in their health and care transactions. Where is an organization to start? All innovation journeys begin with a first step. Learn from other organizations that have adopted relatively simple add-on capabilities to begin to provide an improved consumer experience. This session focuses on first step solutions that can be implemented in as little as 90 days.

Learning Objectives: 

  • Identify how business goals can be aligned with targeted innovation opportunities
  • Discuss consumer-friendly technology add-ons with low entrance barriers that can jump-start consumer-centric access models
  • Share real world use cases

Speaker(s): 

Virtual Care Developer,
Mary Free Bed Rehabilitation
Senior Director,
Partners Healthcare Connected Health Solutions
Sr. Director eHealth,
Mount Sinai Hospital

Audience: 

CIO, CTO
IT Professional
Management Engineer and Process Improvement Prof.

Level: 

Intermediate