Clinical Process Improvement for Scalable Quality Governance
6:00pm - 7:00pmWednesday, March 7
Las Vegas - Venetian Convention Center
Tampa General Hospital (TGH), a 1,011-bed teaching hospital in Florida, initiated a clinical process improvement (CPI) program aimed at enhancing standardization and efficacy of treatment for conditions it identified as being high priority. The goal was to develop scalable and repeatable models to tackle difficult to solve clinical initiatives and improve patient outcomes. Of the priorities TGH identified, chief among them was the early diagnosis and treatment of sepsis in the emergency department (ED), where 80% of TGH’s sepsis cases originate. TGH adopted a 2-fold approach that combined 1) EHR-generated alerts and treatment advice with 2) a CPI tool that enabled clinical leaders to review clinician response times and treatment decisions. This session will outline that improvement program, as illustrated by the strategies TGH employed to improve the treatment of sepsis in the ED and the organizational changes initiated following a review of its CPI program.