Session ID: 
402

Changing the Channel: Transforming Interactive Patient Entertainment

1:30pm - 2:30pm Tuesday, March 6
Las Vegas - Venetian Convention Center
Galileo 904

Description

Patient education and entertainment systems have evolved over the past five years into patient engagement systems. Solutions have advanced from basic methods of nurses conversing with patients and leaving printed material, through bringing a TV and VCR cart into the room, to current interactive systems that deliver content on the in-room television, accessed and navigated from the patient’s pillow speaker. The case study will highlight how an integrated health system can use a sourcing activity to not only drive standardization but have a positive impact on the patient experience through new technology. Attendees of this session will learn how to unite the entire organization in making a change through the RFP process and by bypassing the status quo. This session will allow attendees to walk away the knowledge of how to discover new technology, processes, and implement these changes within a multi-hospital environment.

Learning Objectives: 

  • Define how to conduct supplier workshops in determining bid requirements for a complex service and technology
  • Discuss ways to excite and unite a diverse group of stakeholders in selecting system-wide technology products
  • Describe a new standard of technology and service that positively impacts the patient experience while reducing costs
  • Detail system wide implementation plan and governance structure for new technology

Speaker(s): 

Director,
Henry Ford Health System
Continuing Education Credits: 
AAHAM
1.00
ABPM
1.00
CAHIMS
1.00
CME
1.00
CNE
1.00
CPHIMS
1.00

Audience: 

C-Suite
Healthcare Financial Professionals
Project Manager

Level: 

Intermediate

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