Session ID: 
CP26

Behavioral Design: Influencing Patient Action

3:45pm - 4:05pm Wednesday, March 11
Orlando - Orange County Convention Center
Hall A - Booth 480 Consumerism/Patient Engagement

Description

Driving patient action should not be limited to the few moments in which they are told information by their care providers or offered instructions. Rather, influencing behavior is achieved by effectively communicating with them outside clinical settings – helping them take specific actions that will drive actual outcomes.

Speaker(s)

VP, Customer Experience,
Wolters Kluwer

Audience

Chief Quality, Chief Clin Transformation Officer
CNIO/CNO
Population Health Management Professional