Session ID: 
DS05

AI-driven triage platform for call centers

12:15pm - 12:35pm Tuesday, March 10
Orlando - Orange County Convention Center
Lobby E | Debut Square | Market Debut

Description

Infermedica Call Center Triage is a navigation tool that uses artificial intelligence to find correct and cost-efficient care for patients. The goal of the platform is to assist call operators in prompt and accurate pre-diagnosis of patients and to standardize the interview process. It helps to decide who can stay home, who qualifies for teleconsultation, or who should see a doctor. All of that allows health providers to optimize patient flow by recommending the most appropriate services.

Speaker(s)

US Head of Sales,
Infermedica

Audience

CIO/CTO/CTIO/Senior IT
CEO, COO
Chief Quality, Chief Clin Transformation Officer