Session ID: 

Advanced Analytics in Clinical Operations: Framework and ROI

10:00am - 11:00am Thursday, February 14
Orlando - Orange County Convention Center


Collection, analysis and timely dissemination of accurate clinical and throughput data changes physician behavior, and improves care outcomes. We integrated actionable analytics into the broader framework of disease management, with appendicitis care as the prototype. Our objectives were to minimize variation in outcomes and reduce median adjusted length-of-stay (LOS), and controllable (direct) cost per case. The care pathway involved pre-operative and post-operative order sets in the EMR. We used a self-service business intelligence application that empowers users to access and query clinical, productivity and throughput data while dynamically representing the data set. The median LOS dropped by 21%, yielding per-case cost savings of 11%. Based on this success and lessons learned, we are streamlining care for 30 pediatric conditions, and expanding the impact to positively affect 30% of our inpatients (20,000 annual discharges).

Learning Objectives: 

  • Illustrate the critical nature of delivering actionable data in a timely, accurate and user-friendly manner
  • Describe the emphasis placed on standardization of care, and on elimination of avoidable variances
  • Explain the focus on data-driven observations to change physician behavior
  • Demonstrate how to implement technology to enhance processes and how to improve the availability of information to guide operational decision-making
  • Recognize the importance of transparency of financial and quality metrics in a care improvement project


Chief Medical Information Officer,
UPMC Children's Hospital of Pittsburgh...