Session ID: 
272

Achieving Patient Engagement in a Mobile-First Market

1:00pm - 2:00pm Thursday, March 12
Orlando - Orange County Convention Center
W303A

Description

Healthcare is in the midst of a major shift, driven by healthcare consumerism and pressure from industries that have already opened their digital front doors to make access instant, intuitive, and easy. Patients want this same access to their healthcare providers, meaning scheduling or changing an appointment, getting their lab results, or making payments is as easy as changing their car insurance, scheduling travel, or accessing any number of other goods and services. Patient-centered engagement isn’t new but changes in patient expectations means that it is no longer optional. The shift is happening now but many organizations are just getting started. Solving for patients can also mean big wins for healthcare organizations but getting started can seem daunting. One of the nation’s largest cardiovascular physician groups shares how they are building their digital front door strategy and offers advice for those looking to do the same.

Learning Objectives

  • Identify the gap between patient expectations and the current state of ambulatory healthcare delivery
  • Describe industry dynamics that are helping and hurting patient engagement
  • Outline Oklahoma Heart Hospital’s strategy for driving patient engagement across the system
  • Discuss the barriers to Oklahoma Heart Hospital’s success and how they overcame them
  • Demonstrate best practices in enterprise-level patient engagement

Speaker(s)

Chief Technology Officer, Encardio Health,
Oklahoma Heart Hospital, Lead Software Architect
Chief Technology Officer,
Relatient, Inc.

Continuing Education Credits

ABPM
1.00
CAHIMS
1.00
CME
1.00
CNE
1.00
CPHIMS
1.00
PDU
1.00

Audience

CIO/CTO/CTIO/Senior IT
Physician or Physician’s Assistant
Population Health Management Professional

Level

Introductory