Registration Policies

All registrations and payments received after Monday, February 10, 2020 must pay the standard registration fee. If payment is not received by CompuSystems (HIMSS conference registrar) by Monday, February 10, 2020, you may still submit your registration with the standard rate fee. 

Email Policy

HIMSS does not share your email address with exhibitors, unless you have given your consent to do so. If you receive an unauthorized email from an exhibitor, contact the exhibitor directly to remove your name from their distribution list. You may also alert HIMSS at  

Badge Pickup

Badges can be printed at any registration area during the published open hours. A government issued photo ID is required to pick up your badge. A photocopy of your ID is acceptable.  HIMSS will not be mailing any badges in advance; all badges must be picked up onsite.

Age Limit

No persons under the age of 21 are permitted to attend the HIMSS Global Health Conference & Exhibition. 

Registration Hours


Registration is available at Orlando International Airport (MCO) during the following dates and times:

Sunday, March 812:00 pm - 8:00 pm
Monday, March 97:00 am – 7:00 pm
Tuesday, March 10

7:00 am – 1:00 pm

*This location will offer badge pick-up only. Full registration or changes can be completed at the Convention Center locations and at the Hyatt Regency Orlando. 


Registration is available at the Caribe Royal, Hyatt Regency Orlando, Rosen Centre and Rosen Plaza during the following dates and times:

Sunday, March 812:00 pm – 8:00 pm
Monday, March 97:00 am – 7:00 pm
Tuesday, March 10

7:00 am – 6:00 pm

*These locations will offer badge pick-up only. Full registration or changes can be completed at the Convention Center locations and at the Hyatt Regency Orlando.

Convention Center

Registration is available at the Orange County Convention Center, West Building, during the following dates and times:

Convention Center
Sunday, March 812:00 pm – 6:00 pm
Monday, March 97:00 am – 7:00 pm
Tuesday, March 107:00 am – 6:00 pm
Wednesday, March 117:30 am – 5:00 pm
Thursday, March 127:30 am – 5:00 pm
Friday, March 137:30 am - 11:00 am

Badge reprints onsite will cost $50.

Registration Confirmation

Confirmations are auto-generated and sent to the email address provided during the registration process. If you did not receive your confirmation, please contact:

Phone: (855) 326-8342 (8:30 am – 5:00 pm CT, Monday – Friday)

Cancellation/Refund Policy

Full conference registrations, exhibit hall only passes, and single day registrations, less a $100 cancellation fee, are refundable only if submitted in writing to on or before Monday, February 10, 2020. Registrations and cancellations received after Monday, February 10, 2020 are not refundable. You cannot reinstate a registration after you cancel it. HIMSS membership fees are non-refundable and non-transferable. If you cancel and are entitled to a refund, expect the refund within 3-5 business days. Registrations must be charged to Visa, Mastercard, American Express or Discover.  Wire payments and checks are also accepted. No purchase orders are accepted.  All refunds will be issued back to the original payment type.

Please note:  Registration cancellations will not automatically cancel your hotel reservation (Please refer to the Hotel Cancellation and Refund Policy here).

Substitution Policy

Registrants unable to attend may send a substitute. If the substitute is not a member, the non-member fee will be required. Substitutions must be made in writing to The substitute must pay any difference in registration rate based on membership status.  Your substitute must first register themselves and pay the fee associated with their registration.  Once this is complete, please send the substitute's registration ID to the HIMSS registrar, CompuSystems, at  Your account will be cancelled and your fee refunded. If the substitution takes place on-site, the substitute must bring a letter on company letterhead verifying the substitution.

Other Policies

HIMSS reserves the right to cancel or reschedule programs and to close registration when programs are sold out. For these reasons, registrants are advised against purchasing non-refundable airline tickets. Should the 2020 HIMSS Global Health Conference be cancelled, your registration fee will not be refunded but will automatically be applied to the next HIMSS Global Health Conference & Exhibition.

By registering for the 2020 HIMSS Global Health Conference you are agreeing to the following terms:

I agree not to copy or permit to be copied, in any form or format, without the express written permission of HIMSS, any of the contents of the HIMSS19 attendee roster. I also agree not to use the roster contents for any commercial, marketing, promotional, or political purposes. No solicitation is permitted by anyone except by exhibitors within the confinement of their booth.

I understand that I am prohibited from recording any educational session content unless I have obtained written permission in advance from HIMSS, including the use or recording on social media feeds. 

You are providing permission to receive emails and mailings related to the HIMSS Global Health Conference. If you wish to opt out of receiving any of these materials you may do so by emailing

For security reasons, badge swapping is not permitted. Anyone found wearing a badge that does not match his/her identification will be evicted from the conference without a refund. In addition, the badge/name will be cancelled.

Event Participants are expected to behave responsibly and to treat each other - and treat the community - with respect, kindness, and compassion. HIMSS reserves the right, without refund, to revoke the Credentials of Participants whose conduct is deemed inappropriate, disorderly, or offensive by HIMSS, affiliated third parties or the local authorities.

HIMSS Global Health Conference is a private event and has a weapons-free policy. Attending Participants are prohibited from carrying weapons of any kind, including concealed or displayed firearms. Participants are not permitted to bring weapons onto the premises of any official 2020 HIMSS Global Health Conference events. HIMSS reserves the right, in its sole discretion, without refund, to deactivate and/or revoke the Credentials of Participants who violate this weapons-free policy. Participant agrees that this policy is in force, and agrees to comply with the policy, regardless of whether signs prohibiting weapons are posted at the premises of any official 2020 HIMSS Global Health Conference event.

I agree to all the terms and conditions set forth above, including the use of photographic images. Noncompliance will result in registration cancellation without refund.  HIMSS reserves the right to expel anyone in violation of these policies from the conference.